Operations Manager Friends of the Children – Western Montana is seeking a passionate committed leader to use their expertise, vision, and operational skills as we grow our special organization. Our model is proven to break the cycle of generational poverty for children who face the most barriers by providing professional mentors to thousands of youths across the country. As our Operations Manager, you will support human resources, finance, information technology, and other key functions to ensure operations are maintained and running optimally. The ideal candidate will have a smart head for business, an entrepreneurial spirit, and a soft heart for kids. They will be equally skilled at implementing efficient processes and intentionally developing collaborative relationships over time with trust, empathy, and healthy communication. The right leader will be fiercely committed to our organization’s values and will ensure that every aspect of the organization’s mission is executed with full engagement of communities impacted by our work. Are you this amazing professional? Here’s what we have to offer you: A committed Executive Director who will partner with you to establish and grow the organization. A strong, cohesive National team committed to innovation and high standards. A team of talented employees who are passionate about working together to create an extraordinary organization. Respect for work-life balance. You’ll work hard, and we expect you to recharge your batteries. A comprehensive benefits package including medical, dental, vision, long-term disability and life (all premiums fully paid by organization), 401k with 3% match, tuition reimbursement, and 1 month paid vacation. Salary range: $54k-$69k, depending on experience. Most of all, you get to help lead an exceptional organization that supports children facing incredible odds that change their life story every day. Are you ready to use your skills to make a deep and lasting impact with amazing children and families? The following statements are intended to describe the general nature and level of work to be performed by individuals assigned to this position. They are not intended as a comprehensive list of all responsibilities, duties, and skills required of personnel so classified. Basic Function / Position Objective: The Operations Manager supports the day-to-day functions of our organization. The Operations Manager is the first point of contact for people who call or visit and is responsible for assisting the Executive Director and supporting the organization through a variety of administrative functions during regular business hours. They excel at working as part of a small team and effectively manage multiple projects and tasks. Essential Functions and Responsibilities: Ongoing organizational support: Serving as the first point of contact for people visiting or calling the organization and directing them to the appropriate person for assistance. Supervise support staff and interns. Maintaining an organizational calendar of events and managing team meeting schedules. Taking notes during meetings to track action items. Coordinating IT support with IT provider and helping to ensure cyber security best practices and training for staff. Distributing mail and ordering office supplies. Developing and maintaining office procedures. Active participation in staff meetings and events, as required. Monitor the general email inbox and directs email to the appropriate parties. Other projects as assigned. Supporting the Executive Director on projects like (but not limited to): Preparing grant attachments, maintaining grant tracking, and facilitating communication between staff and the National finance group. Completing and maintaining official registrations and contracts. Maintaining organizational records and inventory of key documents. Coordinating with Friends National for meetings, compliance, and information sharing. Supporting Board of Directors logistics, including scheduling, coordinating with hosts/caterer, preparation of materials and minutes, surveys, registrations, and other projects. Planning employee appreciation events. Managing financials for the chapter like (but not limited to): Review and process all expense reports for the team. Process payroll and bill payments. Prepare and process deposits, invoices, and accounts payable. Partner with outside accountants and auditors to ensure consistent, timely, and accurate financial reporting process. Supporting the Development Team with projects like (but not limited to): Donation processing and financial reconciliation of incoming donations in coordination with development team. Prepare and process grant invoices and manage cashflow tracking of pledged donations. Support logistics coordination for special events. Attendance and support at special events. Supporting the Program Team with projects like (but not limited to): Support planning for program events, including logistics and catering, as needed. Food and program supply purchases. Assistance with the reimbursement process. Human Resources functions like (but not limited to): Developing and implementing processes and procedures. Recruiting, carrying out screening interviews, and posting job announcements. Answering employee questions about benefits, organizational policies, and procedures. Ensuring that employee paperwork is completed and properly stored. Performing all necessary background checks and maintaining confidential records. Supervising new employee onboarding and offboarding of departing employees. Researching and selecting employee benefits for Executive Director final approval. Managing employee benefits enrollment and renewal processes. Coordinating regular trainings for staff. Promoting an accepting and transparent workplace. Maintaining facilities: Researching and selecting contractors as needed. Communicating with the landlord about safety issues and space concerns. Providing the Executive Director with final options for projects. Communication with vendors, brokers, and contractors. Coordinating and overseeing facility expansions or updates. Required Experience, Skills, Education, and Knowledge: A minimum of two years of operations experience in a small-to-medium size organization. Proficiency in Microsoft Word, Excel, and Outlook; familiarity with databases and office functions. Exceptional customer service and interpersonal communication skills, and experience working with diverse constituencies. Excellent written communication skills and attention to detail and accuracy. Highly organized and dependable; ability to work independently and maintain composure under pressure. Ability to prioritize work and adapt to shifting demands and work situations, meet deadlines; maintain regular communication with supervisor regarding work plans, and proactively seek guidance regarding priorities and timelines. Ability to maintain confidentiality, use good judgment, and follow procedures. Ability to travel locally and adapt schedule to meet the organization’s needs (i.e., some evenings and an occasional weekend). Preferred Experience, Skills, Education, and Knowledge: Completion of two years of college or more strongly preferred. Familiarity with nonprofit organizations. Database experience, donor databases preferred. Experience working with children and families. Experience working in a fast-paced small to medium size business or nonprofit. Curious to learn more? Click the "Apply Now" Link! Apply Now
Program Director Missoula, Montana Friends of the Children – Western Montana is growing and looking for a passionate, committed Program Director to take the lead in coordinating, implementing, and sustaining our program in Missoula. Our model is proven to break the cycle of generational poverty and trauma for children who have big hopes and dreams but face the most barriers by providing paid professional mentors for 12+ years, no matter what. The Program Director will be relentlessly driven to sustain and expand our innovative, evidence-based model. They will be a fierce advocate for children facing systemic and institutional barriers and will be effective at communicating the urgency of our mission and success of our outcomes. They will also develop close relationships with caregivers and the partner organizations who serve them, maximizing our program impact across both generations. The Program Director will work with community leaders and partner with organizations to change the way the world treats and views our most vulnerable youth. They will lead and inspire mentors, implement the child selection process, and cultivate and maintain relationships with schools, families, and community. The ideal candidate will have a smart head for data, and be an innovative leader deeply connected to the communities we serve. They will be proactive, results-driven, and possess a sense of urgency while at the same time look to focus their entrepreneurial talents to make a real difference for children facing the highest risks. The Program Director will work closely with the Executive Director and other members of the organization’s leadership team to help guide the organization. The right leader will be fiercely committed to equity and will ensure that every aspect of the organization’s mission is executed with full engagement of communities impacted by our work. Are you this amazing leader? Here’s what we have to offer you: • A committed Executive Director who will partner with you to establish and grow the organization. • The ability to implement and supervise a proven evidence-based mentoring model. • A strong, cohesive National team committed to innovation and high standards. • A team of talented employees who are passionate about working together to create an extraordinary organization. • Respect for work-life balance. You’ll work hard, and we expect you to recharge your batteries. • A comprehensive benefits package of medical, dental, vision, long-term disability, and life insurance, 401k match, and 4 weeks of personal time off in addition to most federal holidays. • Salary range: $66K-$82K, depending on experience. • Most of all, you get to lead an exceptional organization that helps children facing incredible odds change their life stories every day. At Friends of the Children – Western Montana you will be part of an established growing national network that provides professional mentors to thousands of children across the country. As Program Director, you will work with a talented team of leaders from the 42 other sites across the country who collaborate to support the implementation of the model and our award-winning national scaling plan. Friends of the Children is an Equal Opportunity Employer, committed to addressing discriminatory practices, and to working toward racial equity and inclusion. The equal employment opportunity policy of Friends of the Children provides fair and equal opportunities for all employees and job applicants regardless of race, color, religious creed, national origin, ancestry, age, sex, gender, pregnancy, sexual orientation, marital status, familial status, disability, or genetic information, in compliance with applicable federal, state and local law. Friends of the Children hires and promotes individuals solely on the basis of their qualifications for the job to be filled. Want to know more? See the job description below. The following statements are intended to describe the general nature and level of work to be performed by individuals assigned to this position. They are not intended as a comprehensive list of all responsibilities, duties, and skills required of personnel so classified. Basic Function/Position Objective: The Program Director is a member of the senior management team and is expected to keep other members of senior management informed about the status of the program. The Program Director is expected to interact constructively and proactively with members of the community, with partner schools, and, when asked by the Executive Director, with potential donors and other third parties. Essential Functions/Core Job Accountabilities: • Actively participate as a member of the senior management team in leading the organization, participating in strategic planning and budgeting, and making, implementing, and upholding decisions or policies related to the operations of the organization. Effectively lead organizational change. • Establish priority partnerships and programming that are responsive to the needs and goals of our children and families. Utilize all resources that provide feedback, e.g. ETO reports and annual caregiver and youth evaluation assessments. • Lead efforts to effectively reach children and families in urban centers as well as outlying rural and tribal communities. • Hire, supervise, inspire, develop, and evaluate efforts of Friends. Serve as role model and mentor for Friends, Family Engagement Specialists, and Education Specialists, ensure that they have resources necessary to perform their jobs, act as team facilitator and organizational motivator, and facilitate effective communication in all directions. • Manage the performance of Friends, including completing and conducting annual and semi-annual performance appraisals. Hold Friends accountable for work performance, adequacy of time spent with children, quality and diversity of activities with children, and administrative/reporting responsibilities. • Work with National program staff to implement initial Friends training, as well as ongoing training and other required professional development and performance improvement activities. • Know and understand the needs and issues of the families served. Meet with each Friend one-on-one weekly, and review progress toward development goals for each child on a monthly basis. Ensure that each Friend has helped to identify and develop a specific area of interest or talent for each child. • Lead and facilitate effective, weekly staff meetings ensuring focus on child and Friend successes, setbacks, issues, concerns, and ideas. Ensure transparent and clear communication of organizational information to team and solicit feedback from team. • Communicate effectively and appropriately in all directions regarding organizational data, issues, concerns, policies, and procedures. Raise and resolve issues appropriately. • Solicit and obtain feedback from a minimum of two parents/caregivers of children per month. Document and maintain all feedback. • Participate in regular conference calls with Program Directors in the network, and otherwise communicate with personnel at the National office and other chapters about the program. Research, develop, implement, and sustain best practice programming to serve current and future needs of the organization as required. • Manage the child identification and selection process; including developing and sustaining a robust, formalized process, and training and supervising process participants. • Develop and maintain strong relationships with partner schools and/or other community partners to allow for effective program implementation and sustainability. • Design and implement a process to ensure others are trained/developed to work in this capacity as well, to further strengthen our efforts to cultivate and maintain these critical relationships. • Utilize program data to help develop, implement, and sustain enrichment activities and program excellence. Ensure the quality of program delivery at all levels. • Develop, implement, and oversee other projects as required. • Be relentlessly committed to ensuring that youth and caregivers achieve their goals and our long-term outcomes. • Work with Executive Director to ensure compliance with budgets and program guidelines. • Communicate regularly and effectively with Executive Director about key aspects of the program, including status of children, performance of Friends, recommendations for improvement of the program, and potential issues with particular staff members or children. Additional Responsibilities: • Develop trusting, supportive relationships with families, and guardians of the children we serve. • Oversee the coordination of critical issues that arise with youth. • Responsible for the quality, integrity, and timely entry of program data. • Understand and inspire others to buy into the organization’s mission, vision, values, and principles and be able to clearly articulate the organization’s function. • Ensure compliance with and accountability to the organization’s policies, procedures, and practices as outlined in the Employee Manual and Friends Handbook. Contribute to the development of any of these policies as required. Help move the organization to one of increased transparency and accountability. • Serve as an effective and compelling spokesperson for the organization in the community and through occasional media interviews. • Other duties as assigned. Skills, Knowledge, and Abilities: • Strong interpersonal, written and verbal communication skills; organizational and time management, delegation and follow-up skills. • Ability to cultivate and sustain relationships and work effectively with a wide variety of constituencies, including staff, program children, parents, schools, organizational supporters, Board members, and community partners. • Ability to represent, effectively and professionally, the organization to a wide variety of audiences. • Ability to research, analyze data, design/develop, propose, implement, and sustain programming. • Ability to solve problems, work in a team environment, manage several issues concurrently, and meet deadlines in a fast-paced constantly changing work environment. • Strong project management skills. Proven ability to manage multiple deadlines, responsibilities, and competing priorities. • Ability to influence the behavior of others to achieve necessary results. • Strategic planning and budgeting skills. • Ability to work in diverse work environments. • Knowledge of child development and child issues, particularly those most relevant to our program youth. • Awareness of community resources, and the ability to cultivate and sustain relationships with these resources. • Ability to cultivate relationships with children, families, school personnel, organizational supporters, and community partners. • Enthusiasm for helping to plan and manage the anticipated growth of Friends – Western Montana and commitment to developing personal skills and knowledge as appropriate to that growth. Education and Experience Required: • Bachelor’s degree in social work or related field; Master’s degree preferred. • Seven to ten years experience working with child-related programs in progressively responsible roles. • Three to five years in leadership or management role with significant supervisory duties and responsibilities. Curious to learn more? Click the "Apply Now" Link! Apply Now
Professional Mentor - "Friend" - Flathead Reservation Location: Polson, MT; Flathead Reservation We are currently seeking an extraordinary professional to embark on a new career journey as a mentor/relative (Friend) for our Friends of the Children-Flathead Nation Program. Friends of the Children is a nonprofit that is impacting generational change by empowering youth through relationships with professional mentors. We do this by providing children facing the most obstacles with a long-term, salaried, professional mentor, who we call a “Friend,” from kindergarten through high school graduation, 12+ years – no matter what. At Friends of the Children, we put children first and use our values to change the way the world treats and views youth facing great barriers. These values align with the Indigenous extended kinship model and worldview that children are sacred. As a Friend you will nurture long-term relationships from a foundation of love, acceptance, and culturally-informed practices. Do you want to help rural and Indigenous youth discover their limitless potential, by fostering their internal resiliency? Are you ready to help build relationships within the communities of our youth and families to strengthen social networks and provide bridges to new opportunities? If so, the impactful role of a Friend might be for you. Are you ready to use your skills to make an impact in partnership with the Confederated Salish and Kootenai Tribes on the Flathead Indian Reservation? Job Description: We are currently seeking a mentor (Friend) for our Childhood program (pre-Kindergarten to 5th Grade) to serve as a positive adult role model to eight male and eight female elementary children and develop loving, caring, and sustained relationships with each child. For each child, a Friend will set positive expectations; nurture and promote each child’s strength, talents, and abilities; help ensure physical and emotional well-being; teach life and academic skills; provide enrichment activities; and model responsible behavior. A Friend will fully document activities and participate in the ongoing evaluation process. Friends will work primarily one-on-one with their children, while also building trusting supportive relationships with parents/caregivers. A Friend must know, understand, honor, and support the organization’s mission, vision, values, and principles, and be able to clearly articulate the organization’s function along with Indigenous values. Essential responsibilities: Develop and sustain a long-term, caring, protective, and loving relationship with each child Spend 3-4 hours per week time with each child, one-on-one Partner with parents/caregivers to provide concrete and social emotional supports for the family Set realistic expectations and goals based on each child’s strengths, talents, abilities, and needs Teach life skills and help develop a talent/skill/area of interest with each child Understand and model the Indigenous concept of “being a good relative” to youth and their families Deepen cultural connections for youth through incorporating Indigenous knowledge in programming Provide enrichment resources and activities that include opportunities for cultural identity development Develop positive relationships with families, teachers, and others involved in each child’s life Reinforce basic academic skills Maintain spending within budgetary guidelines Complete, distribute, and collect time summaries, activity journals, short-term plans, expense reports, and evaluations materials accurately and in a timely manner Attend and actively participate in team meeting and staff functions Maintain First Aid/CPR certification Provide information and support to the development and executive team on related activities Fulfill other responsibilities as requested Additional qualifications: Two-years of experience working with children Willingness to commit for a minimum of three years Connection/Experience with Indigenous culture and lifeways Tribal member or descendant of CSKT or another tribe Advocate to secure additional resources, opportunities, and services for youth as appropriate Basic knowledge of Indigenous historical trauma and trauma/ healing informed practices Assist with systems navigation in schools to secure conditions for optimal academic success Strong interpersonal skills Ability to work respectfully with sovereign tribal nations, tribal departments, and tribal communities Ability to develop trusting relationships with children, families, teachers, and others involved in each child’s life Ability to work independently and as a team player Ability to manage several concurrent issues and solve problems effectively Strong written and verbal communications skills Strong organizational and time management skills A sense of humor is a plus Curious to learn more? Click the "Apply Now" Link! Apply Now